{"article":{"id":19258361027218,"url":"https://easyshipindia.zendesk.com/api/v2/help_center/en-us/articles/19258361027218.json","html_url":"https://support.easyship.com/hc/en-us/articles/19258361027218-Add-Insurance-to-Shipments","author_id":19121186518802,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":24,"upvote_count":12,"downvote_count":12,"section_id":19221056584722,"created_at":"2024-05-31T07:46:36Z","updated_at":"2026-10-30T23:26:12Z","name":"Add Insurance to Shipments","title":"Add Insurance to Shipments","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-09T09:54:01Z","user_segment_id":null,"permission_group_id":19215492101906,"content_tag_ids":[],"label_names":["lost","damaged","insurance","popular","liability","value","coverage"],"body":"<p class=\"intercom-align-left\"><span style=\"color: #001222;\">Adding insurance to your shipments ensures your valuable products are protected. Basic courier coverage can be unreliable, so utilizing Easyship's </span><a href=\"https://www.easyship.com/insurance\"><span style=\"color: #3581aa;\"><strong>Shipping Insurance</strong></span></a><span style=\"color: #001222;\"> is highly recommended. This insurance covers shipment values up to USD $10,000. For detailed coverage information, please refer to our Terms and Conditions.</span></p><div class=\"c-toc\"><div class=\"c-toc__container\">\n<p class=\"c-toc__title\"><strong>In this article:</strong></p>\n<ul class=\"c-toc__items\">\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"e2b97b3a1f1208061d6f1c5bfe9ee32dd\"><a href=\"#how-insurance-is-calculated-on-easyship\"><span style=\"color: #4d4d4d;\">How Insurance is Calculated on Easyship</span></a></li>\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"ea53aed77e830fea3114f96311dc619f4\"><a href=\"#create-a-shipment-with-insurance\"><span style=\"color: #4d4d4d;\">Create a Shipment with Insurance</span></a></li>\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"ec2f113ab207833a9b267cdd96167fab0\"><a href=\"#insurance-in-shipping-rules\"><span style=\"color: #4d4d4d;\">Insurance in Shipping Rules</span></a></li>\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"e39ff4a344192a4c3b85697c0825afb56\"><a href=\"#shipping-insurance-in-file-upload\"><span style=\"color: #4d4d4d;\">Shipping Insurance in File Upload</span></a></li>\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"ec4a5d7f1c82ee6be083f7e4e8da250bc\"><a href=\"#shipping-insurance-claim\"><span style=\"color: #4d4d4d;\">Shipping Insurance Claim</span></a></li>\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"ebc79eb641765624c5b239ae9ce534b70\"><a href=\"#insurance-settings\"><span style=\"color: #4d4d4d;\">Insurance Settings</span></a></li>\n<li class=\"c-toc__item wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #4d4d4d;\" data-list-item-id=\"e441cee8f1c24a4355d7070e3789db638\"><a href=\"#faqs\"><span style=\"color: #4d4d4d;\">FAQ's</span></a></li>\n</ul>\n</div></div><h2 id=\"how-insurance-is-calculated-on-easyship\">How Insurance is Calculated on Easyship</h2><p><iframe src=\"https://www.youtube.com/embed/nOr-rYarfsY?si=KNVt2IJa7Xfnnt54&amp;start=1\" width=\"100%\" height=\"415\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"></iframe></p><p><span style=\"color: #001222;\">The insurance price is based on the entire shipment value (shipping cost + customs value). Pricing starts from 1% for domestic and 1.5% for international shipments, with a minimum charge of USD $0.49 (or local currency equivalent). No additional fees apply when filing an insurance claim.</span></p><h2 id=\"create-a-shipment-with-insurance\">Create a Shipment with Insurance</h2><div class=\"intercom-container intercom-align-left\">\n<p class=\"intercom-align-left\"><span style=\"color: #001222;\">During shipment creation, you can opt to add insurance. By default, insurance is set to \"No,\" so ensure you select \"Yes\" if needed. You'll be reminded to add insurance if it hasn't been included. Insurance can also be added in the final shipment creation stage.</span></p>\n<p class=\"undefined\"><span style=\"color: #001222;\"><img src=\"https://support.easyship.com/hc/article_attachments/21421898801298\" alt=\"Untitled design - 2024-09-17T123540.427.png\"></span></p>\n<p class=\"intercom-align-left\"><span style=\"color: #001222;\">There is always a possibility that your parcel will get lost or damaged in transit. Therefore, we offer third-party shipping insurance as an option when </span><a href=\"https://support.easyship.com/hc/en-us/articles/360040359911\"><span style=\"color: #3581aa;\">creating your shipment</span></a>. </p>\n<p class=\"undefined\"><img src=\"https://support.easyship.com/hc/article_attachments/20911286373650\" alt=\"Untitled design (74).png\"></p>\n</div><h2 class=\"intercom-container intercom-align-left\" id=\"insurance-in-shipping-rules\">Insurance in Shipping Rules</h2><p class=\"intercom-align-left\"><span style=\"color: #001222;\">You can automate the addition of insurance using </span><a href=\"https://support.easyship.com/hc/en-us/articles/115003580152\"><span style=\"color: #3581aa;\"><strong>Shipping Rules</strong></span></a><span style=\"color: #001222;\">. Set rules to add insurance based on specific criteria, such as shipment value, destination country, store, or shipment weight. For example, ensure all shipments with a value over $50 include insurance.</span></p><p class=\"undefined\"><span style=\"color: #001222;\"><img src=\"https://support.easyship.com/hc/article_attachments/21421898807186\" alt=\"Untitled design - 2024-09-17T124554.393.png\"></span></p><h2 class=\"intercom-align-left\" id=\"shipping-insurance-in-file-upload\">Shipping Insurance in File Upload</h2><p><span style=\"color: #001222;\">When creating multiple shipments via File Upload, you can add insurance by including \"Yes\" in the Shipping Insurance column of the Easyship </span><a href=\"https://support.easyship.com/hc/en-us/articles/115003423172\"><span style=\"color: #3581aa;\">File Upload</span></a><span style=\"color: #001222;\"> template. Below is an example from our Easyship File Upload template. In the column, <strong>Shipping Insurance,</strong> add <strong>Yes,</strong> and insurance will be included in your order upon creation.</span></p><p><span style=\"color: #001222;\"><img src=\"https://support.easyship.com/hc/article_attachments/20911286378386\" alt=\"Untitled design (76).png\"></span></p><h2 id=\"shipping-insurance-claim\">Shipping Insurance Claim</h2><p class=\"intercom-align-left\"><span style=\"color: #001222;\">For information on filing a claim, refer to our article: </span><a href=\"https://support.easyship.com/hc/en-us/articles/360012274532\"><span style=\"color: #3581aa;\">How to File an Insurance Claim</span></a><span style=\"color: #001222;\">.</span></p><h2 class=\"intercom-align-left\" id=\"insurance-settings\">Insurance Settings</h2><p><span style=\"color: #001222;\">Customize your insurance settings by navigating to <strong>Settings &gt; Insurance</strong>. Here, you can set a specific amount or percentage of the shipment value to insure, and choose whether to include the shipping price in the insurance. </span></p><p><span style=\"color: #001222;\">For example, you can insure 85% of the shipment value or up to $300. </span></p><p><span style=\"color: #001222;\">You can also decide whether or not you wish to include the shipping price in the overall insurance purchase and select your preferred payment method for approved claims.</span></p><p><span style=\"color: #001222;\"><img src=\"https://support.easyship.com/hc/article_attachments/21421898811666\" alt=\"Untitled design - 2024-09-17T125442.091.png\"></span></p><h2 class=\"intercom-align-left\" id=\"faqs\">FAQ's</h2><p><span style=\"color: #001222;\"><strong>Q: Who officially provides shipping insurance?</strong></span><br><span style=\"color: #001222;\">A: We partner with </span><a href=\"https://www.insureship.com/\"><span style=\"color: #3581aa;\">Insureship</span></a><span style=\"color: #001222;\"> to offer affordable, high-quality insurance.</span><br> </p><p><span style=\"color: #001222;\"><strong>Q: Does the Insurance cover all types of shipments to every country?</strong></span><br><span style=\"color: #001222;\">A: Some countries and products are excluded. Refer to the Insureship </span><a href=\"https://www.easyship.com/legal/insurance-terms-and-conditions\">Policy Exclusions page</a><span style=\"color: #001222;\"> for more details.</span><br> </p><p><span style=\"color: #001222;\"><strong>Q: Does Easyship raise the insurance claim on my behalf?</strong></span><br><span style=\"color: #001222;\">A: Yes, you will need to file the claim with Easyship first and we will process it through Insureship. </span></p>","user_segment_ids":[]}}