Duties & Taxes at Checkout

All shipments created through Easyship are commercial shipments. Meaning parecels crossing international borders can be subject to duties and various taxes depending on the import regulations of the destination country. In this article, we discuss how to display D&T to your customers before they place their orders, and provide live solutions that are Delivered Duty Paid (DDP).

What We'll Cover

Duties and Taxes Displayed at Checkout

When you've connected your store and enabled checkout, Easyship's dynamic live rates will display the courier service, estimated delivery time, and estimated duty and taxes due on delivery

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Note: information shown via live checkout is configurable in your Store Settings.

If you would like to understand the various taxes & duties rules for specific countries, search through our shipping destination guide.

Pre-Paid Duties and Taxes at Checkout

If you wish to display only pre-paid services at checkout, follow the below steps:

1. Navigate to Settings > Shipping Rules. 

2. Select your condition, in this example we will use All Shipments (Always Applies).

3. Set the Action to Taxes & duties > Pre-paid (included in the shipping cost). 

 

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Remeber to save both Shipping Conditions and Actions. Once the rule is created, your checkout will show pre-paid duty and tax rates as being included in the total shipping cost. 

 

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Pre-Paid and Post-Paid Duties and Taxes at Checkout (reccomended) 

By only showing your customers pre-paid Duties and Taxes at Checkout, you reduce available solutions that may save you and your customers on shipping costs. It is possible to display both pre-paid and post-paid duties and taxes at checkout, below we highlight steps required to set it up.

1. Navigate to Settings > Shipping Rules. 

2. Select your condition, in this example we will use All Shipments (Always Applies).

3. Set the Action to Taxes & duties > 3 Post-Paid and 1 Pre-Paid suggested (for Checkout only). 

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Remeber to save both Shipping Conditions and Actions. Once the rule is created, your checkout will show pre-paid and post-paid rates.

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DDP Handling Fees

If you choose to ship your orders with prepaid Duties and Taxes, the couriers will charge you an additional fee for paying the import fees on your behalf when the shipment arrives at the destination country.

In addition to the fixed DDP Handling Fee for taking care of those duties and taxes, you can also expect a 'disbursement fee', calculated as a percentage of the number of duties & taxes they will advance on your behalf. 

Despite the complex pricing, DDP shipments do bring you the peace of mind that your shipment will not be returned or abandoned simply because the recipient refuses to pay the import fees. 

 

If you have any questions, contact support@easyship.com

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