When creating a shipment, it's essential to declare an accurate value to avoid customs delays, returns, or abandonment. This guide covers how to declare your shipment's value correctly and what can happen if you don't.
In this article:
Declared Value
Always enter the true transactional value—the amount your customer paid. Under-declaring can lead to customs issues, including shipment delays or returns, and is strictly prohibited.
Mis-declared Shipments
If customs question a declared value, they may request proof of purchase, such as a bank transfer or PayPal screenshot. Failure to provide this within 7-14 days may result in the shipment being returned or abandoned.
Sometimes, the courier may notify Eayship if additional documents are missing, and we will reach out to you directly to request this. Other times, the courier will return the shipment without warning.
Declaring an Item as a Gift
All shipments with Easyship are declared as commercial. You cannot claim an item as a gift if its value exceeds the destination country’s tax threshold. However, you can still ship gifts and personal items—just ensure they are declared accurately.
Tax Threshold
Check the tax thresholds for destination countries on the Easyship website.