This article will explain how to connect your FedEx account to Easyship.
In this article:
Linking Your FedEx Account to Easyship
1. Go to the Couriers Section:
- In your Easyship dashboard, navigate to the Couriers section.
- Click Add New Courier and select your country.
2. Choose and select FedEx from the list of couriers.
3. Read and accept the EULA Agreement to proceed.
4. Enter Your Account Details:
- Fill in your FedEx account information for verification.
- Click Submit to start the validation process.
📌 Need help finding your FedEx billing address? Scroll down for more details.
5. Choose a Verification Method:
- Option 1: Invoice Number
Enter your invoice number, invoice date, currency, and invoice amount.
- Option 2: Verification Code
Request a code via email or text message and enter it when received.
Once verified, your FedEx account will be successfully linked to Easyship.
Troubleshooting
If you encounter errors during setup, check the following:
-
Incorrect Account Number: Always make sure that the number input is correct or check with your FedEx Account Manager if unsure.
-
Wrong Format: There is also the possibility you have used the wrong format which may prevent integration.
-
Special Characters: Remove characters like /, -, *.
-
Incorrect State: There are occasions when using the country code in the State field can solve this issue.
-
Address Mismatch: This is the most common cause of failed integrations and occurs when the address provided does not match FedEx's record. This will result in either an Invalid Billing Address or an Invalid Server Error message. Please remember that after each failed attempt, you need to delete your account from Easyship and start the process again when entering a new address.
If you struggle to find the address on your FedEx account, it can be found on FedEx Billing Online portal under MyOptions/Manage Payment Preferences.
1. Select My Options.
2. Under My Options, select Manage Payment Preferences.