This article will explain how to connect your FedEx account to Easyship.
In this article:
Linking Your FedEx Account to Easyship
1. Navigate to the Couriers section of the dashboard, click Add new courier, then select FedEx.
2. Accept the EULA Agreement.
3. Input your account details for verification and click Submit. This will begin the validation process.
Troubleshooting
If you encounter errors during setup, check the following:
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Incorrect Account Number: Always make sure that the number input is correct or check with your FedEx Account Manager if unsure.
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Wrong Format: There is also the possibility you have used the wrong format which may prevent integration.
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Special Characters: Remove characters like /, -, *.
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Incorrect State: There are occasions when using the country code in the State field can solve this issue.
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Address Mismatch: This is the most common cause of failed integrations and occurs when the address provided does not match FedEx's record. This will result in either an Invalid Billing Address or an Invalid Server Error message. Please remember that after each failed attempt, you need to delete your account from Easyship and start the process again when entering a new address.
If you struggle to find the address on your FedEx account, it can be found on FedEx Billing Online portal under MyOptions/Manage Payment Preferences.