In this article we explain how to manually update the status of a delivered shipment that has not yet been updated via the Easyship dashboard.
Note: This option will only be available when the shipment status is as follows:
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In Transit
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Out for Delivery
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Unsuccessful Delivery Attempt
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Exception
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To be returned
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No Recent Tracking Updates
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Lost by Courier
1. Navigate to Manage Shipments>All.
2. Open the shipment details by clicking on the 3 dots found on the right-hand side of the shipment.
3. Below the Status History section, click Mark As Delivered.
4. A confirmation alert will be displayed, click Mark As Delivered within the alert window.
5. The shipment status will now be changed to delivered and should be displayed as such via the dashboard and tracking page.
NOTE: Once you mark the shipment as Delivered, no further updates will be received. This process cannot be reverted and will change the available actions to match that of a delivered shipment.