For assistance with Sendle pickups, visit sendle.com/help. Sendle typically responds within 2-4 hours during business hours. Be sure to include your Sendle Tracking Number if inquiring about an existing shipment.
For your inquiries related to an existing shipment, please include your Sendle Tracking Number in this form.
Metro Area of Pick Up Times:
- Metro Areas (e.g., Melbourne, Sydney, Brisbane): Pickups occur within your chosen time slot on the selected date or the next business day if couriers are unavailable.
- Non-Metro Areas: Pickups may occur within 1-3 business days from the selected date, depending on your location.