There are two main methods for creating shipments on Easyship: Basic and Advanced. The Basic method involves manually entering required information and creating a shipment in five steps. The Advanced method, designed for customers who sync orders from an integrated store, allows you to fulfill multiple orders at once.
Create Shipments - Manual (Basic)
1. Navigate to Create Shipments > Basic.
Shipment creation is broken into five steps. The default Ship From address will be pre-selected, but you can manually change it, including selecting a different country.
Enter the address and receiver information. Once entered, double-check everything, and click the Shipment Info button at the top right.
2. Add shipment information as prompted.
A single shipment refers to one package; all items in the shipment must be in the same box/container. Before continuing, ensure the information is accurate, then click Choose Courier
3. Choose your preferred courier from available options (Best Value, Cheapest, Fastest). Click Your Info to continue.
4. Select your insurance status and handover method (insurance is recommended). Once selected, move on to the final step.
5. Select a saved card or add a new one by entering details. Once entered, click Confirm to complete the process.
Create Shipments - Fulfill Orders (Advanced)
The Advanced method is typically used with a store connection (e.g., Shopify). Ensure that products are synced and boxes are saved to enable automatic order fulfillment.
1. Navigate to the Create Shipments > Advanced section on the left-hand column of the Easyship Dashboard. Click Add Shipments, and select the store you wish to sync from.
2. Select the orders that you wish to fulfill, and click Ship.
3. Choose insurance and handover options. If using multiple couriers, select handover options for each.
4. Once handover options are selected, select a credit card previously linked to your account, or add a new one by entering your card details. Once complete, click Confirm.
Download Shipping Labels
Your shipping documents are now generated. Time to download and print.
1. Navigate to Manage Shipments > To Download.
2. Select the shipment and click Generate All Documents.
Attach the printed labels to the parcel, and arrange for pickup or drop-off. For detailed instructions, refer to the shipping label guide.
FAQ's
Q: Do I need to be a business to create a shipment with Easyship?
A: Anyone can use Easyship. However, it’s important to understand the terms of commercial shipping, especially regarding insurance.
Q: Which stores can I connect to sync orders?
A: In the Connect section of the dashboard you will be presented with a list of available stores. Additionally, you can locate a list of supported integrations here.
Q: How do I know which courier to use?
A: If you want a slow and economic solution with limited tracking, you can purchase a cheap/best value option. For a fast and reliable solution go with a courier with a higher tracking level. The higher the tracking level, the faster and more reliable the service! More information: Courier Tracking Ratings.
Q: Are returns free?
A: Refunds for returned shipments are rare, but international shipments returned before leaving the destination country may be eligible. Contact support for details.