How To Use Amazon Buy Shipping Services On Easyship

Easyship now supports Amazon Buy Shipping, allowing you to generate Amazon-approved labels directly from your dashboard while staying compliant with Amazon’s delivery requirements, Seller Fulfilled Prime (SFP) program, and Amazon Business policies.

Why Use Amazon Buy Shipping with Easyship?

Amazon Buy Shipping is required to meet Amazon’s delivery commitment for Prime orders. For non-Prime orders, sellers can meet delivery commitments using supported carriers (including those available via Easyship), though Amazon Buy Shipping is recommended to access Amazon’s delivery protections.

With Easyship, you can:

  • Use Amazon’s Shipping Settings Automation (SSA) pick to meet delivery promises
  • Get real-time indicators showing whether a rate meets Amazon’s commitment
  • See “ship by” deadlines and estimated delivery dates (EDD)
  • Protect account health metrics such as On-Time Delivery Rate (OTDR), Valid Tracking  and A-to-z Claims
  • Use your own pre-negotiated carrier accounts or Amazon’s negotiated label rates
  • Manage all Amazon orders, rules, labels, and tracking in a single workflow

Easyship also shows “Meets Amazon Commitment” or “Doesn’t Meet Amazon Commitment” on:

  • Amazon Buy Shipping rates (including Amazon Shipping)
  • Easyship’s own discounted carrier rates

Below is a quick summary of all the Amazon Buy Shipping features now available on Easyship:

Feature

How It Helps

Plans

Ship Date scheduling Control when labels are purchased and calculate accurate delivery windows Paid
Amazon Commitment tracking Confirm if courier services meet Amazon Delivery Promises (Ship/Deliver SLAs) Paid
Estimated Delivery Dates (EDD) See real delivery dates instead of transit days Paid
Carrier compliance filtering Hide courier options that won’t meet Amazon delivery commitments Paid
PO numbers auto-added to labels Automatically prints Amazon Business Purchase Order numbers on labels (with supported carriers) All 
Business & Commercial address identification Ensures commercial addresses are treated correctly (e.g., avoids weekend delivery) All 
Residential address auto-toggle Automatically sets residential = “No” for commercial deliveries All 
Shipment Panel upgrades Displays Amazon Order Date, Ship By date, and Deliver By date All 

How Buy Shipping Protects Your Amazon Account

Using Buy Shipping helps safeguard several key performance metrics that influence your Amazon Account Health Rating (AHR):

Delivery Promise
The timeframe Amazon commits to the buyer during checkout.

Amazon Delivery Commitment
Whether the ship date and selected service’s EDD meet or beat the delivery promise.

On-Time Delivery Rate (OTDR)
Percentage of orders delivered by the promised date. Buy Shipping shipments contribute positively and include protection (US only).

Order Defect Rate (ODR)
Percentage of orders with negative feedback, A-to-z claims, or chargebacks. Buy Shipping can reduce delivery-related A-to-z claims.

Valid Tracking Rate (VTR)
Buy Shipping labels always meet VTR requirements.

A-to-z Guarantee Delivery Claims Protection
When using Buy Shipping on Easyship, Amazon protects sellers against delivery-related A-to-z claims as long as the shipment meets the required commitment.

Eligibility & Requirements For Amazon Buy Shipping

To use Amazon Buy Shipping via Easyship:

  • You must be on an Easyship paid plan: View Plans & Pricing
  • Your Amazon account must have Buy Shipping enabled
  • For SFP/Prime orders, you must be Amazon Prime–approved
  • Buy Shipping is only available for Amazon orders at this time
  • Labels purchased through Amazon Buy Shipping are invoiced by Amazon, not Easyship. Please check your Amazon Seller Central account for details

Amazon Buy Shipping Availability

Amazon Buy Shipping is currently available for all sellers in the US and UK, with more markets coming soon.

Region

Availability

Notes

United States Available Full support
United Kingdom Available Must accept carrier terms
Germany Coming Soon Terms acceptance required
Italy Coming Soon Terms acceptance required
Spain Coming Soon Terms acceptance required

How Amazon Buy Shipping Works

1. Connect Your Amazon Store

  • Go to Connect → Store Integrations
  • Select Amazon, authenticate, and sync
  • Easyship detects Buy Shipping eligibility automatically

Tip: Confirm Buy Shipping is enabled in your Seller Central.

2. Enable Amazon Buy Shipping in Easyship

  • Open your Amazon Store Settings
  • Toggle Buy Shipping ON
  • UK/EU sellers must accept Amazon’s carrier terms

Buy Shipping is only activated on paid plans.

3. Create an Amazon Buy Shipping Shipment

  1. Go to Create Shipments and choose an Amazon order
  2. Easyship pulls in Amazon’s SSA pick (Amazon’s recommended service to meet delivery promise)
  3. You’ll see:
    • Amazon Buy Shipping carrier services
    • Easyship carrier services
    • Labels that meet or don’t meet Amazon's commitment
    • Tender or ship by deadline to meet commitment
    • Estimated delivery dates

You can choose either:

  • Amazon Buy Shipping rates (billed by Amazon)
  • Your own carrier account rates (billed by the carrier via Amazon)
  • Easyship discounted rates (billed by Easyship)

4. Automate Shipping Selection

You can set a rule so that all Amazon orders automatically use Amazon’s SSA pick.

Go to: Automation → Shipping Rules → Create Rule

Example: If Order Source = Amazon → Use Amazon’s SSA pick

This prevents accidental non-compliant service selection.

5. Print Label

  • Click Create Label
  • Label is generated via Amazon’s API and printed instantly
  • Tracking auto-syncs back to Amazon

FAQs

Does Buy Shipping work for both Prime and non-Prime orders?

Yes, Easyship is one of the only Seller Fulfilled Prime shipping software providers that supports both Prime and non-Prime orders.

How do I know if a service meets Amazon’s delivery commitment?

Easyship’s dashboard alerts will show:

  • Meets Amazon Commitment
  • Does Not Meet Amazon Commitment

This appears on both Amazon-sourced Buy Shipping rates and Easyship discounted rates.

What protections do I get when using Buy Shipping?

Assuming you have correctly declared the package details and tendered the package to the carrier by the defined “Ship By” date, then Amazon will provide you with:

  • On-Time Delivery Rate (OTDR) protection (US)
  • Valid Tracking Rate (VTR) compliance
  • Guaranteed A-to-z delivery claims protection

Will using Amazon Buy Shipping restrict my carrier choice?

No, you will still have the choice of both Amazon Buy Shipping and Easyship discounted carriers in your dashboard, depending on your region. In order to be eligible for the delivery protections and program guarantees, you must select from the approved selection of Amazon Buy Shipping carriers, which are clearly labelled as “meeting delivery commitment”. 

For the easiest compliance, simply set up a shipping rule to always select the Amazon SSA.

Are labels billed through Easyship or Amazon?

  • Amazon Buy Shipping labels are billed by Amazon
  • Courier labels purchased outside Buy Shipping are billed by Easyship

Can I use my own carrier contracts?

Yes, this is the most common use case for most Amazon sellers. Amazon will still validate the service and provide delivery protections, however, you will need to link your own courier accounts in Amazon Seller Central for Buy Shipping. Outside of Buy Shipping or for orders from other sales channels like Shopify or TikTok, you can also connect your carrier accounts natively within Easyship under the Integrations tab.

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