The lead times provided by Easyship and our partner couriers are estimated.
Please note the exact transit time for your parcel varies depending on the declared value, commodity, and government regulations at the destination country.
To get an update on an undelivered shipment, it's best to contact the courier directly. Make sure you have your courier tracking number on hand, which you can find on our dashboard by going to 'Manage Shipments > All'.
Here's the list of all the couriers we work with in the US so you can reach out to them at your convenience.
Courier Contact Details
E-mail form: https://www.aramex.com/support/submit-support-request
Phone: +1 800 463 3339
Phone: +1 888 899 1255
Phone: +1 855 901 1133