The lead times provided by Easyship and our partner couriers are estimated.
Please note the exact transit time for your parcel varies depending on the declared value, commodity, and government regulations at the destination country.
To get an update on an undelivered shipment, it's best to contact the courier directly. Make sure you have your courier tracking number on hand, which you can find on our dashboard by going to 'Manage Shipments > All'.
Here's the list of all the couriers we work with in Hong Kong so you can reach out to them at your convenience.
Courier Contact Details
Aramex
Phone: +852 3556 7210
Bpost
Phone: +852 2817 7713
China Post
Phone: +86 1011 185
E-mail form: feedbackchinapost.com.cn
DHL E-commerce
Phone: +852 800 960 558
E-mail: gmus-askcustomerservice@dhl.com
DHL Express
Phone: +852 2400 3388
E-mail: hkgwebcust@dhl.com
DirectLink
E-mail: ask.cs@directlink.com
DPEX
Phone: +852 8106 3232
E-mail: hkg.cs@dpex.com
HongKong Post
Phone: +852 2921 2222
E-mail: hkpo@hkpo.gov.hk
LHT Express
Phone: +852 2758 7778
E-mail: sales@lht-express.com
LWE Logistics
Phone: +852 3421 1122
E-mail form: http://www.lwe.com.hk/contact-us
SF-Express
Phone: +852 2730 0273
TNT-Express
Phone: +852 2331 2663
E-mail form: https://www.tnt.com/express/en_hk/site/support/contact.html
UPS
Phone: +852 2735 3535
E-mail: preferredhk@ups.com
If your courier is not listed, please reach out to help@easyship.com for further assistance!