The lead times provided by Easyship and our partner couriers are estimated.
Please note the exact transit time for your parcel varies depending on the declared value, commodity, and government regulations at the destination country.
To get an update on an undelivered shipment, it's best to contact the courier directly. Make sure you have your courier tracking number on hand, which you can find on our dashboard by going to 'Manage Shipments > All'.
Here's the list of all the couriers we work with in Hong Kong so you can reach out to them at your convenience.
Courier Contact Details
Phone: +852 3556 7210
Phone: +852 2817 7713
Phone: +86 1011 185
E-mail form: feedbackchinapost.com.cn
Phone: +852 8106 3232
Phone: +852 2921 2222
Phone: +852 2758 7778
Phone: +852 3421 1122
E-mail form: http://www.lwe.com.hk/contact-us
Phone: +852 2730 0273
Phone: +852 2331 2663
E-mail form: https://www.tnt.com/express/en_hk/site/support/contact.html
Phone: +852 2735 3535
If your courier is not listed, please reach out to firstname.lastname@example.org for further assistance!