- Stuck in customs due to incorrect or unsuitable declaration
- Courier has tried multiple delivery attempts unsuccessfully
- Parcel has been rejected by courier
- Parcel has been returned to sender
- Consignee refused to pay taxes and duties for import
- Additional documentation is required by customs at destination
If your Shipment is in exception status, please contact the courier directly to request further information. In most cases its waiting to settle Taxes and Duties from your consignee.