Reasons You Will See an Exception Status
- Stuck in customs due to incorrect or unsuitable declaration
- Courier has tried multiple delivery attempts unsuccessfully
- The parcel has been rejected by courier
- The parcel has been returned to the sender
- Consignee refused to pay taxes and duties for import
- Additional documentation is required by customs at the destination
If your shipment has an exception status, please contact the Easyship customer service directly to request further information and instructions.