Once a shipment is created and purchased, Easyship will transfer the information directly to the courier to generate a label.
The transfer is done electronically and once done, the courier will revert back electronically with the label and pickup information.
Most labels are generated within a few minutes, please see below for reference.
90% of all labels generate within 5 minutes.
95% of labels generate within 15 minutes
99% of labels generate within 1 hour
There are some labels which require some additional time and remain in the pending status.
For example, some are shipments with SF-Express originating from Hong Kong and going to Mainland China and Macao.
For such shipments, kindly allow for 4 business hours for the label to generate.
Reason for the additional time is that these shipments require manual confirmation from Easyship and SF.
If your label has still not generated after 1 hour, kindly reach out to our Customer Service Team and we will assist you in generating your label.