In the event that you wish to recall a shipment, a return request may be possible.
Please note that not all couriers provide return request services. If this service is not provided, it is usually due to the courier being a low-cost option.
To find out which services are available for each courier, check out our couriers page.
Select the correct country and then the courier of choice. If the courier does offer a return service as an option, simply reach out to our support team: firstname.lastname@example.org with a request.
We will then process the request on your behalf and keep you updated throughout the process