Prepaid Return Labels (US & AU Domestic)

Easyship is able to provide return shipping labels on all domestic USA and Australia shipments. This means that you can offer an easy return shipping solution to all your domestic customers. Creating a prepaid return label is easy and can be done in a few simple steps. 

Domestic Return Labels

Step 1.

Navigate to the 'Manage Shipments>All' section on the left-hand column of the Easyship Dashboard.

Manage Return Shipping Labels in All Section

If you know what shipment you're looking for you can use the 'Search' feature at the top of the page:

Search feature to create prepaid return shipping label

For instructions on how to use the "Filters" feature, refer to this guide.

Step 2.

Once you've located the shipment, click on the three dots on the far right-hand side of the shipment.

Screenshot_2020-11-03_at_2.42.14_PM.png

Step 3.

In the top right-hand corner of the page, in the "Destination Information" section, click "Create Return Label".

Screenshot_2020-11-03_at_2.44.02_PM.png

Step 4.

In this step, you will be able to confirm the return address, the weight of the parcel, and the dimensions. Please note that if your customer is only returning part of the order or shipping it in a different box, it's good to revise the dimensions and weight to reflect this. Check that all the details are accurate and click the 'Pay' button.

Pay button to create return shipping label

Step 5.

Once paid you can send the return shipping label to your customer via email. Double-check that the email address is accurate and click the 'Send' button.

Send new return label
 

If you ever need to resend the email or download the label yourself, you can do so from the shipment details found in the 'Manage Shipments' section. Locate the shipment and click on the 3 dots in the right-hand column

Accessing return shipping label

You will now be shown the shipment details and have access to the prepaid return label

Shipment details with prepaid return label
 

So, your customer has received a return label, now what? 

Please instruct that they print out the shipping label and attach it to the box which is being used to ship the item back to you. From there the customer can bring the box with the affixed label to their local USPS/Sendle depot and drop it off. Please note that these return labels do not off pick-up services. 

 
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