Adding and Editing Products

The Products Listing function allows you to upload and save all your product information (SKU, category, dimensions, and more). This guide covers the available methods to add and update your product listings.

If you have a connected store, we recommend syncing products directly from your store to avoid potential communication issues.

How to Sync Products From Your Store

Once a store is connected, navigate to Product Listing. 

1. Click Add Products and select your store.

2. Click Sync from store.

How to Turn on Auto Sync for Your Products

To keep your products updated automatically:

1. Go to Connect > your store > Products.

2. Under Products, click Settings.

3. Toggle the Product Sync to On.

How To Add Products Manually On-site

1. Navigate to Product Listing > Add Products > Manual Input.

2. Fill in all product fields and click Save.

How to Upload or Update Products Using a CSV File

You can use CSV import to add new products or update existing listings in bulk.

Note: The bulk editor is temporarily unavailable while we roll out an improved product page experience. In the meantime, use the CSV upload method below to make bulk updates.

To add new products:

1. Go to Product Listing > Add Products > Import From File.
2. Click Download a Blank CSV Template.
3. Add your product information to the template and save the file in CSV format (.csv).
4. Re-upload the completed file.

To update existing products in bulk:

1. Go to Products in your Easyship dashboard and export your existing listings as a CSV file.
2. Open the file in Excel or Google Sheets and make your changes (e.g. update dimensions, weight, HS codes, descriptions, prices).
3. Save the file in CSV format (.csv).
4. Go to Products > Import, upload your updated CSV, and confirm the upload.
5. Once the import is complete, spot-check a few listings in your dashboard to confirm the updates applied correctly.

When entering category information, ensure it matches the exact format used in Easyship (e.g. "Accessory (no-battery)" or "Fashion"). Products added manually will not sync to your store when using Checkout.

We apologize for any inconvenience caused by the temporary bulk editor downtime. We'll notify you as soon as it's available again.

If you encounter any issues, please contact support@easyship.com.