How to Track My Shipments

You can track a shipment's progress on the Easyship Dashboard to ensure it is delivered successfully. This article will explain how to find detailed tracking data directly from your account. 

Tracking Page

Step 1: Navigate to Manage Shipments > All.

Step 2: All your shipments will display.

Step 3: Click the hyperlinked tracking number to access the tracking page. 

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Tracking on the Dashboard

For tracking details directly on the dashboard, click on the three dots.

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Simplified Tracking Statuses

Couriers use thousands of different tracking statuses, so we mapped them all and created straightforward categories that allow you to obtain a wholesome view of your orders. More information here: Understanding Shipment Tracking Statuses

  • Label Pending - A label is pending; this means that the label is awaiting generation

  • Label Generated - A label is successfully generated 

  • Drop Off Scheduled - A shipment is scheduled to be dropped off at the designated location

  • Pickup In Progress - A courier is in the progress of picking up your parcel from the pickup location

  • Pending Tracking Event - The parcel is awaiting its first scan at the initial tracking point

  • Tracking Info Received - We have received information that the parcel is in transit to the next destination

  • In Transit - Your parcel is in transit and we are waiting for it to arrive at its destination

  • Out For Delivery - The parcel has arrived at the destination and is out for delivery

  • Delivered - The parcel has been delivered to the consignee

  • Failed Delivery Attempts - The courier was unable to deliver the parcel

  • Exceptions - The parcel is in Customs/Warehouse pending an update on documentation or investigation. More info on Exceptions here

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