Link Your DHL Express Account

This article will describe how to link your DHL Express account to Easyship. 

Linking your DHL Express Account to Easyship

Step 1: DHL requires you to complete this form in order to obtain credentials

Step 2: Enter Easyship into the Requester Platform Name field

Step 3: Select all of the below

  • Requested Services*
  • Rating*
  • Products*
  • Shipment*
  • Tracking*
  • Pickup*
  • Address Validation*

Step 4: Navigate to the Couriers section of the dashboard, click Add new courier, choose the country where your DHL account is located, and select DHL Express.

Step 5: Enter the production credentials provided by DHL and get connected with Easyship.



Once you've successfully entered all the information, the courier will be added. Note that Easyship does not know your contractual situation with the courier, which is why you'll be prompted to enter your pickup and DDP handling fees. If not provided, we will assume that your pickup fee is $0 and your DDP fee is HKD$100, US$10, Singapore$10, or AUD$10, depending on the country. This fee will automatically be added to your rates and quotations.


Changing Courier Settings

You may change courier settings or handling fees saved on your courier account. 

Step 1: Click on DHL Express under Your own courier accounts

Step 2: Change one of the following fields. 

Account Information

  • The Displayed Account Name


  • Pickup fee
  • DDP Handling fee


Common Connection Errors

  • Courier account could not be verified: Invalid Credentials.
  • Courier account could not be verified: Internal server error. Please contact


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