Link Your UPS Account

IMPORTANT: From 10 February 2021, please follow the new flow outlined in this article - 


Easyship is now a certified UPS Ready®provider.

We currently support two methods to link your UPS account but if you are new to Easyship, we highly recommend selecting the UPS (UPS Ready®Certified) option. 

This will give you access to a wider range of UPS only features and reduce connection issues.
If you choose to use the UPS option, please note that it will no longer be supported in 2021. To continue using your UPS account, you will need to upgrade to UPS Ready®Certified (link to Upgrade Your UPS Account) before the end of the year.

Steps to Link Your UPS Account

1. Go to Couriers and select UPS (UPS Ready®Certified)


2. Read and review the UPS Access License Agreement


3. In Step 2 and 3, you will need to input your UPS account details for
verification. If your account has been issued an invoice from UPS in the last 90
days, you will be asked to provide information from a recent invoice.


4. Once completed, you can access your account and decide your settings.



From 12 November 2020, we recommend users with existing UPS account connections upgrade to the UPS Ready®Certified connection. Refer to the Upgrade Your UPS Account article for more details.
If you are encounter any issues while upgrading your account, you can link your previous account again.

1. Go to Couriers and select UPS 


2. Use your original credentials to fill in the form.


Note: Your username and password are the same as the ones you use to log into the UPS portal.
If you do not remember your Access Key, you can request a new one through the UPS Developer Kit page. Under How to Get Started, click on request an access key and fill out the form. Once completed, you should receive an email from UPS with your new Access Key.



Linking your UPS Account to Easyship

Once you have your access key, you can link your account to Easyship.

Navigate to the Couriers page on the left-hand column of the Easyship dashboard and select Add New Courier.

Select UPS, then enter your account details and access key to connect.
Note: Your username and password are the same as the ones you use to log into the UPS portal.


Change your courier settings 

1. To change your courier settings, passwords, or handling fees, select your courier of choice. 




A UPS Pak is a padded, secure, or watertight box for sensitive or regulated items; size varies:

Item Size
Regular - 12.75" x 16" (325 mm x 408 mm),

Large - 17.73" x 16.15" (450 mm x 410 mm)


For more information on UPS boxes, check out our Blog page -

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