How to Create Shipments on Easyship

There are multiple ways to create shipments on Easyship. This article will touch on the two primary methods: Basic and Advanced. Basic involves manually entering the information required and creating a shipment in just five easy steps. Advanced will fulfill multiple orders at once and is primarily used by customers who sync orders from an integrated store. 

We'll Cover:

Create Shipments - Manual (Basic)

Step 1: Navigate to Create Shipments > Basic.

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Shipment creation is broken down into 5 steps.

On top of the page, you will see the Ship From address, note that your default Ship From address will be pre-selected, but you can change it manually, and even select a different country than your origin account. 

Enter the address and receiver information. Once your details are entered and double-checked, click on the Shipment Info button in the top right-hand corner.

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Step 2: Add shipment information as prompted on the page. 

Please note that a single shipment in Easyship refers to one package. If there are multiple items in your shipment, they will all need to be packaged in the same box/container.

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Before moving on to the next step, double-check that all information is entered accurately.

Once you’ve confirmed the shipment details are accurate, click on the Choose Courier button on the top right-hand corner of the page.

Create_shipment_basic_3.png

 

Step 3: Choose your courier. You will be presented with all the courier options available for the shipment (Best Value, Cheapest, Fastest).

More information on how we compare couriers here. Choose your preferred courier option and to continue, click Your Info.

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Step 4: Select your insurance status and handover method (insurance is recommended). Once selected, move on to the final step. 

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Step 5: Select a saved card or add a new one by entering details. Once entered, click Confirm to complete the process.

Create Shipments - Fulfill Orders (Advanced)

The advanced shipment creation function is typically coupled with a store connection. In this example, we will use Shopify, but the process is the same with any direct store plugin.

In order for your order fulfillment process to work on autopilot, you must ensure products are synced with the required information and boxes have been saved.

Step 1: Navigate to the Create Shipments > Advanced section on the left-hand column of the Easyship Dashboard.

Click Add Shipments, and select the store you wish to sync from. 

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Step 2: Select the orders that you wish to fulfill, and click Ship.

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Step 3: Now select insurance and handover options. Start by purchasing insurance, which we highly recommend in case of loss or damage.

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If you are fulfilling shipments from multiple couriers, select a handover option for each courier. 
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Step 4: Once handover options are selected, select a credit card previously linked to your account, or add a new one by entering your card details. Once complete, click Confirm.

Download Shipping Labels

Your shipping documents are now generated. Time to download and print. 

Step 1: Navigate to Manage Shipments > To Download.

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Step 2: Select the shipment and click Generate All Documents.

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When printed and attached to the shipment, hand over the parcel via pick up or drop off. 

For more detailed instructions on how to download and print your shipping labels please refer to the following guide.

FAQ's

Q: Do I need to be a business to create a shipment with Easyship?

A: Anyone can use Easyship, but understanding the terms of commercial shipping is important if you are shipping a personal item. Insurance is key, as Easyship nor the courier can be held accountable for loss or damage. 

Q: What store can I connect and sync orders from?

A: In the Connect section of the dashboard you will be presented with a list of available stores. Additionally, you can locate a list of supported integrations here.

Q: How do I know which courier to use?

A: If you want a slow and economic solution with limited tracking, you can purchase a cheap/best value option. For a fast and reliable solution go with a courier with a higher tracking level. The higher the tracking level, the faster and more reliable the service! More information: Courier Tracking Ratings.

Q: Are returns free?

A: Most of the time, when a shipment gets returned you will not be refunded. However, there are occasions where a refund is applicable and can be requested with our support team. Most commonly, international shipments that are returned before leaving the destination country can be refunded. 

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