Updating Credit Card

Easyship allows you to save your preferred card so you do not need to manually enter payment details each time you want to make a payment.

We have recently modified our payment processing to make our service even more secure, with one of the changes requiring a 3D Secure Check in order to help us eliminate any possible fraudulent transactions.

In light of this change, any cards that were added to an account prior to July 2019 will need to be re-submitted, so we can perform the 3D Secure Check and allow you to make payments without any risk.

Cards that need to be updated can still be used until the 27th of April 2020, but from this date on the card will no longer be valid.

How Do I Do This?

Cards That Require An Update

You can find if your card is affected by following these steps:

Visit Payment Methods in your Easyship Account
Any cards marked ‘Resubmission Required’ will need to be submitted

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To re-submit your cards, use the following steps:
1) Visit Payment Methods in your Easyship Account
2) Click ‘Add Payment Method’
3) Enter your card details and select ‘Save’

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4) Enter any 3D Secure details required by your credit card issuer
5) Your card will now be saved in your account

Deleting Old Cards

Once you have re-submitted your card, you can delete the old version using the following steps:
1) Visit Payment Methods in your Easyship Account
2) Click on the invalid card you would like to delete

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3) Click ‘Delete Card’ and confirm

4) Your card will no longer be visible

 

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