Product Description

To ship successfully, it is essential to provide accurate and clear information on all of your shipping documents, especially when describing the type of goods that are being shipped.

What is a product description?

It is a detailed description of the goods that you will be shipping. It explains what the goods are, what they are made of, and what they are used for. You will need to provide this description on all shipping documents such as the air waybill and commercial invoice. It should also be included in any other additional documents where required.

A clear and accurate description gives customs authorities the information required to access taxes and duties and helps avoid any unnecessary delays. It is also necessary to check if your goods are allowed to enter the country.

What information is required?

When describing the Product, consider the following questions: these questions:

  • What are they?
  • What are they made of?
  • What are they used for?

The description should be as specific as possible, if the package contains branded items, include the brand and model number along with the description. 

What is a good and bad example?





Hexagonal aluminium bicycle nuts

Note: If the product contains controlled goods, ensure the required MSDS is provided.


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