How to Create a Multi Box Shipment

Multi-Box is a new feature that allows you to create a shipment with multiple boxes under the same master shipment. At this time, this is a manual feature and cannot be automated with Shipping Rules or via Checkout.

Note: This feature is currently available only for Cloud users on our Premier plan shipping from the following locations; US, Australia, Great Britain, Canada, Hong Kong, and Singapore. The shipping solutions that currently offer this service are; FedEx, UPS, and DHL. Not all couriers offer the multi-box shipping solution, as a result, your courier options may be limited.

 

We'll cover:

How to Create a Multi-Box Shipment

Go to Create Shipments (Basic or Advanced) as usual and you will see an Overlapping Square Icon to duplicate box or Add a New Box button to start from scratch.

Screenshot_2021-09-23_142508.png

Once selected, a second box will appear, and you can add details the same way you would do for any other shipment. 

Screenshot_2021-09-23_142809.png

If you want to delete a box, click the trashcan icon next to the duplicate button in the top right-hand corner.

Generating Shipping Docs

After creating the shipments, docs can be generated in the normal way, the difference being that when you print your labels, there will be more than one, with a different label for each box, as shown below.

 

Screenshot_2021-09-23_143355.png

 

Insurance

There are no changes to the Insurance process for multi-box shipments, you can only insure the entire shipment, based on the total selling price of all items, claims are made on a per shipment basis.

If you have any questions, don't hesitate to reach out to support@easyship.com

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