Note: This feature is currently available only for Cloud users on our Premier plan shipping from the following locations;
US, Australia, Great Britain, Canada, Hong Kong and Singapore
It is now possible to add multiple boxes within the same shipment with our new Multi-Box feature.
At this time, this is a manual feature and cannot be automated with Shipping Rules or via Checkout.
How to use:
Go to your shipments and Edit order as normal and you will see a New option 'ADD A NEW BOX' -
Once selected, a second box will appear, and you can add details the same way you would do for any other shipment for your second box -
What else can I do?
There are additional features you can use through the options highlighted below -
You can Delete a box, duplicate a box, and move items between your boxes as shown below -
Generating Shipping Docs:
After completing the shipments, docs can be generated in the normal way, the difference being that when you print your labels, there will be more than one, with a different label for each box, as shown below -
There are no changes to the Insurance process for Multi-box shipments, you can only insure the entire shipment, based on the total selling price of all items, claims are made on a per shipment basis.
Note: Not all couriers offer the multi-box shipping solution, as a result, your courier options may be limited.
The shipping solutions that currently offer this service are; FedEx, UPS and DHL