There are many important aspects to think about when choosing the courier to deliver your items.
One of them is balancing the value of the item and the cost of transportation. When choosing a courier with lower pricing, this commonly impacts the liability coverage the courier will offer in cases of lost or damaged shipments. Low-cost couriers do not offer any insurance or refunds in case a shipment is lost or damaged in transit. Express couriers may offer up to a maximum liability of USD$100 on lost or damaged goods.
If your item is of high value, we strongly suggest utilizing the Added Shipping Insurance provided by Easyship. This Insurance will cover up to USD$5,000. In this article, we will discuss the added insurance coverage and show you how you can apply it to shipments you create with Easyship.
What We'll Cover
- Video Guide
- Added Insurance
- Insurance when Purchasing Label
- Insurance in Shipping rules
- Insurance in File Upload
- Insurance Claim
- Insurance Settings
Video Guide
Added Shipping Insurance
There is always a possibility that your parcel will get lost or damaged in transit. Therefore, we offer third-party shipping insurance as an option when creating your shipment (Step 2 of 5).
The default setting for Insurance on your shipments will be 'No,' so if you do require Insurance, make sure to change the setting to 'Yes' during shipment creation.
If you select 'No', we remind you again on stage 4 of 5 of the shipment creation process that your parcel will not be compensated if the shipment is lost or damaged in transit.
The insurance price will be calculated based on the entire shipment value (shipping cost + customs value). Note that the price of insurance may differ for international and domestic shipments
The Insurance will cover the full value of your shipment up to USD$5000.
Shipping Insurance When Purchasing Label
Once you have selected your labels that you wish to purchase, you will be prompted if you wish to add insurance for applicable shipments. Please note that shipments that include a commodity, destination or otherwise which is not available for insurance, it will not be added here.
Insurance in Shipping Rules
Automatically adding insurance to your shipments is made possible with the 'Shipping Rules' feature that can be found in the 'Settings' section of your dashboard.
As shown below on the left, you can set that all shipments over a certain customs value to automatically include Insurance (this will apply at checkout).
You can also base your conditions on certain countries, stores, shipment weight and the number of items in the parcel.
Shipping Insurance in File Upload
When creating multiple orders via File Upload, you can also ensure that Insurance is added to your orders. Below is an example from our Easyship File Upload template.
In the field for Shipping Insurance simply add 'Yes' and insurance will be included in your order upon creation!
Shipping Insurance Claim
Please see the following article regarding terms and how to file a claim: Insurance Claim
Insurance Settings:
On top of all the features that were added above, we go a step further by allowing you to fully customize what "Insurance" means to you and your customer by allowing you to automate the insurance system.
The Insurance settings are found by going to "Settings > Insurance" on your Easyship dashboard. On this page, you will be able to select a specific amount or percentage you wish to insure a shipment for. For example, you can insure 85% of the shipment value or up to 300 USD. Furthermore, you can decide whether or not you wish to include the shipping price in the overall insurance purchase.
