Information about insurance and general liability for lost or damaged shipments.
In This Article.
There are many important aspects to think about when choosing the courier to deliver your items.
One of them is balancing the value of the item and the cost for transportation.
When choosing a courier with a lower pricing, this commonly impacts the liability of the courier in cases of lost or damaged shipments.
Low-cost couriers limit their liability and do not offer any insurance or refund in case a shipment is Lost or Damaged in transit.
Express courier may offer upto a maximum liability of USD$100 on Lost or Damaged goods.
Visit our courier page to find out which couriers offer a basic insurance included in the shipping cost.
If your item is of high value you may want to consider adding the Added Insurance provided by Easyship. This Insurance will cover up-to USD$5,000.
Please see the following article regarding terms and how to file a claim: Insurance Claim
Easyship provides an option for you to add insurance to your shipment on our platform.
You can find the terms and conditions of this added insurance by clicking here
The default setting for insurance on your shipments will be 'No,' so if you want insurance, make sure to switch the setting to 'Yes' during shipment creation.
The Insurance fee is 2-3% of the declared customs value, and the insurance will cover the full declared value of your product.