You can save the dimensions of your frequently used packaging in the Settings > Boxes section of your Easyship dashboard. Once added, our platform will automatically assign the best-fitting box to your order using your saved product dimensions.
How to Add a New Shipping Box
1. Navigate to Settings > Boxes in your dashboard.
2. Click Add New Box.
3. Enter the box name, outer dimensions, and weight.
4. Click Save.
Your saved boxes will be available for selection when creating shipments and in shipping rules for automation.
Using Auto Selection
To enable auto-selection:
- Navigate to Settings > Boxes.
- For each box, toggle the Auto switch to Yes.
When auto-selection is enabled:
- The system will automatically assign the best-fitting box to an order.
- If products exceed the largest saved box, the system will use raw product dimensions.
Notes:
- The algorithm doesn't consider internal box dimensions.
- Auto-selection doesn't work for shipments with over ten items. For such orders, box dimensions will be calculated as all product dimensions are stacked.
Flat Rate Courier Boxes
Courier boxes are associated with Flat Rate services. Depending on the country you are shipping from, various flat-rate courier boxes will display.
If you own flat-rate boxes and want to automatically assign them to orders, click on the courier and select Auto next to the flat-rate box.
Note: Flat rate boxes can't be edited.
How to Edit/Delete a Shipping Box
To change the auto-selection status of a pre-existing box, toggle the Auto switch. If you need to adjust the weight and dimensions, delete and recreate the saved box.