Easyship is able to provide return shipping labels on all domestic USA and Australia shipments. This means that you can offer an easy return shipping solution to all your domestic customers. Creating a prepaid return label is easy and can be done in a few simple steps.
Domestic Return Labels
Navigate to the 'Manage Shipments>All' section on the left-hand column of the Easyship Dashboard.
If you know what shipment you're looking for you can use the 'Search' feature at the top of the page:
For instructions on how to use the "Filters" feature, refer to this guide.
Once you've located the shipment click the checkbox on the left-hand column. (Note that you can only do one return at a time so only check a single box)
Click the 'More' button in the top right-hand corner of the screen and select 'Create Return Label' from the menu.
In this step, you will be able to confirm the return address, the weight of the parcel and the dimensions. Please note that if your customer is only returning part of the order or shipping it in a different box, it's good to revise the dimensions and weight to reflect this. Check that all the details are accurate and click the 'Pay' button.
Once paid you can send the return shipping label to your customer via email. Double-check that the email address is accurate and click the 'Send' button.
If you ever need to resend the email or download the label yourself, you can do so from the shipment details found in the 'Manage Shipments' section. Locate the shipment and click on the 3 dots in the right-hand column
You will now be shown the shipment details and have access to the prepaid return label