Saving Shipping Boxes

In the Settings > Boxes section of your Easyship dashboard, you can save dimensions of frequently used packaging. Once added, our system will automatically assign the best fitting box to your order by using your saved product dimensions.  

We'll cover:

Add a New Shipping Box

Step 1: To add your saved boxes, navigate to the Settings > Boxes section of the dashboard. Click Add new box.534525434523.png

Step 2: Enter the box name, dimensions, and weight of your box. Note that the dimensions refer to the outer dimensions of your box and will be used to calculate the shipping rates.

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Step 3: When complete, click Submit.

Auto Selection

With Auto-selection turned on, the box will automatically assign to an order that fits it best. We recommend saving multiple boxes with Auto-selection so the best fitting box is assigned. If the products in the order exceed the largest Saved Box, the system will default to using raw product dimensions for the box size. 

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Flat Rate Courier Boxes

Courier Boxes are associated with Flat Rate services. Depending on the country you are shipping from, various Flat Rate courier boxes will be displayed. In this example, we are using a US account.

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If you are in possession of flat rate boxes and wish to Auto-assign them to orders, click on the courier, and select Auto next to the flat rate box. 

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Note: Flate rate boxes cannot be edited.

Edit/Delete Shipping Box

It is possible to change the Auto-selection status of a pre-existing box. If you need to change weight and dimensions, please delete and recreate the saved box.

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If you have any questions, contact support@easyship.com.

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