Connect Your Linnworks Store

Linnworks is a dashboard focused on connecting, managing, and automating eCommerce operations. 

The integration with Linnworks enables users to create shipments and returns directly from their Linnworks account and access tracking information from the Linnworks portal. All the while utilizing Easyship's courier assortment.

About the Connection

All shipment creation will take place from within Linnworks. Orders and products won't be synced to Easyship, nor will Easyship settings be reflected in the Linnworks shipment creation process. 

We'll Cover:

Video Guide

Account Setup

Go to your Linnworks account page, search for Easyship in Shipping Integrations, and select Integrate.

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Here you can submit your Account Name details.

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If you already have an Easyship account, you can log in directly from Linnworks when redirected.Screen_Shot_2021-06-24_at_12.31.17_PM.png

Select No when prompted if you do not already have an Easyship account.

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You will then be asked to input an email address to set up an Easyship account.

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Please enter all the required information; it is crucial to note which country you are shipping from and input your address details correctly.

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You must also input your shipping details accurately to ensure you get accurate costs for your shipments and avoid any potential adjustments.

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Once completed, you should see Easyship in your list of integrations.

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If you need to make any changes, you can select Config to do so.

You can then log into Easyship following the link, and you will be able to see the store you have just created.

Head over to Connect, and you will see your connection.

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Courier Setup

Now that your integration between Linnworks and Easyship is complete, you can set up the couriers you will be using on your account. Go to integration and select Services.LW9.PNG

By selecting the drop-down, you will see the list of courier services that are available to you.LW10.PNG

Once selected, you can go to Edit to input your details.

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Select OK and Finish and you're all set.

Other options are available as part of the courier selection; if you click through Properties, you can select Incoterms, Insurance, and Print Option.LW27.png

Shipment Quote

To get a quote for your shipment, from your Linnworks portal, select a shipment, go to Actions, then Shipping, and then Get Quotes.LW13.PNG

Select Run Quotes, and you will get several options, select the Quotes button, and shipping options will be displayed.

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Head to Print, Shipping Label, and then Print to get your label.

Once the label has completed generating, go to Jobs, and you will see your options for the shipment.

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Go to Download Files to view Shipping Docs. LW16.PNG

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If you then go back to your Easyship account, you will see the shipment there also.

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Fixing Errors

When generating labels, you might receive an error message on occasion; you will see this when you print your label.

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If you go to Jobs, there will be a notification, then you will see in Completed Jobs the attempted label with the error message, click on this, and you will see what the issue is -

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In this case, the address line was left blank. To fix you would go back to your list of Linnworks shipments, and fill in the details correctly, remember to Save it -

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Canceling Labels

To cancel an existing label, you can locate the shipping details via your Easyship dashboard.

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Go to your Linnworks account, Actions > Shipping > Cancel label.

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Go back to Easyship and refresh your shipments, and the shipment should've been canceled.

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