How to Track My Shipments

You can track a shipment's progress on the Easyship Dashboard to ensure that it is delivered successfully. This article will explain how to find detailed tracking data directly from your account. 

We'll Cover:

Tracking Page

Step 1: Navigate to Manage Shipments > All.

Step 2: Here you will be shown a list of all your shipments.

Step 3: Click on the hyperlinked tracking number, and you will be brought to the tracking page. 

53463536434.png

Tracking on the Dashboard

For tracking details directly on the dashboard, click on the three dots.

235443534523.png

23425234235235.png

 

Simplified Tracking Statuses

Couriers use thousands of different tracking statuses so we mapped them all and created simple and straightforward categories that allow you to obtain a wholesome view of your orders. More information here: Understanding Shipment Tracking Statuses

  • Label Pending - A label is pending, this means that the label has not been generated yet. 

  • Label Generated - A label has been generated, the next step is to schedule a drop-off or pickup

  • Drop Off Scheduled - A Parcel is scheduled to be dropped off at the designated location

  • Pickup In Progress - A Courier is in the progress of picking up your parcel from the pickup location

  • Pending Tracking Event - This means that the parcel is in transit and waiting to be scanned at the first tracking point. 

  • Tracking Info Received - This status is that we have received information that the parcel is in transit to the next destination

  • In Transit - Your parcel is in transit and we are waiting for it to arrive at its destination

  • Out For Delivery - The parcel has arrived at the destination and is out for delivery

  • Delivered - The parcel has been delivered to the consignee

  • Failed Delivery Attempts - The courier was unable to deliver the parcel

  • Exceptions - The parcel is in Customs/Warehouse pending an update on documentation or investigation. More info on Exceptions here. 

Was this article helpful?
0 out of 1 found this helpful

Related articles

See more

Still need help?

Submit a request