How to Track My Shipments

You can track a shipment's progress in the Easyship Dashboard to ensure that it is delivered successfully. In this article, we will show you how to find detailed tracking data in the Easyship dashboard. 

Track Your Shipments in Easyship

Step 1. 

Navigate to the 'Manage Shipments> All' section by locating it on the left-hand column of the Easyship dashboard.

Click on the All Button to Track Shipments

Step 2.

Here you will be shown a list of all your shipments.

List of Shipments to Track

Step 3.

One of the following status updates will be shown in the right-hand column:

  • Label Pending - A label is pending, this means that the label has not been generated yet. 

  • Label Generated - A label has been generated, the next step is to schedule a drop-off or pickup

  • Drop Off Scheduled - A Parcel is scheduled to be dropped off at the designated location

  • Pickup In Progress - A Courier is in the progress of picking up your parcel from the pickup location

  • Pending Tracking Event - This means that the parcel is in transit and waiting to be scanned at the first tracking point. 

  • Tracking Info Received - This status is that we have received information that the parcel is in transit to the next destination

  • In Transit - Your parcel is in transit and we are waiting for it to arrive at its destination

  • Out For Delivery - The parcel has arrived at the destination and is out for delivery

  • Delivered - The parcel has been delivered to the consignee

  • Failed Delivery Attempts - The courier was unable to deliver the parcel

  • Exceptions - The parcel is in Customs/Warehouse pending an update on documentation or investigation. More info on Exceptions here. 

Step 4.

For more specific tracking details click on the 3 dots next to the shipment and you will be shown the shipments status history on the right-hand side.

Shipments Status History in the Easyship Dashboard

Step 5.

You may want to share this information with your customer instead of proactively monitoring it yourself. You can easily set up your account to automatically send tracking information directly to your customer.


You should now know how find the tracking information for your shipments in the Easyship dashboard.  

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