How to Compare Courier Services

When creating a shipment, Easyship displays a list of couriers available. You can choose to sort the available couriers based on the following details. 

The courier comparison page is visible at the 3rd step of the Create Shipments section of the dashboard or when Getting a Quote.

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Our Picks

Our picks represent the best solutions available. We mark the best value, cheapest and fastest pick, and they are labeled accordingly. More on how Easyship identifies the Best Value option: How We Choose the Best Courier Service

Delivery Time

Sort your shipping options from fastest to slowest by clicking on the downward arrow next to Delivery Time. Note that these are not the estimated delivery times provided by the Courier.

Delivery Lead Time on Easyship is calculated via our internal algorithm that utilizes 12 months of shipping data to establish in percentage terms how long it takes for a shipment to travel from shipper to receiver.

Example:

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The fastest pick has an expected delivery of 1 -2 working days. This means that historically:

50% of all parcels with this Courier are delivered within one working day.

90% of all parcels with this Courier are delivered within two working days or less.

Note: that working days do not include weekends or holidays. The delivery lead times are estimations and do not factor in potential delays in transit. 

Tracking

Sort your shipping options based on the quality of tracking. The rating will identify the quality of the tracking service provided by the Courier. Tracking Rating closely ties into reliability, and we suggest choosing a service that matches customer expectations. Lower priced services correlate to lower tracking ratings. 

Excellent: Excellent tracking covers all the steps of transit (from pickup to arrival/departure at customs to the delivery at the final destination), allowing you to closely monitor your parcel while reducing the risk of loss or return.

Regular: Door-to-Door tracking covers major milestones or events along the way whenever the parcel is scanned. It is the most common type of tracking available with regular shipping services.

Basic: Much less detailed than Regular tracking. Please expect to be notified of only two events: the departure of your parcel (usually a notice that it's been picked up or dropped off) and the arrival. You will not receive any updates on your parcel while it is in transit. With basic tracking, neither the Courier nor can Easyship provide additional information between scans. Please raise an insurance claim if a shipment has passed ten business days from the expected delivery date without an update. 

Limited: Refers to services that register a few tracking events during transit. Coverage ends before the shipment has been handed over to the destination service for the final mile delivery, meaning that the last tracking event could be the arrival at customs. It may not tell you when the package was dispatched to the destination country or what day and time it was delivered to the destination address. Please file an insurance claim if a shipment has passed ten working days over the expected delivery date. Very few couriers with limited tracking provide liability or insurance for lost parcels.

No tracking: You will not receive any tracking number or updates on your parcel's journey. For No tracking, no investigation or claim can be made in case the shipment does not arrive within the expected delivery time.

Rating

Sort your shipping options by a rating based on the experience of consignees who have received shipments created by Easyship users. 

In Settings > Customer Emails on the Easyship Dashboard, you can allow Easyship to send a short survey to your recipients once a delivery has been made. The configuration can be located at the bottom of the page. 

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Handover Service Options

Sort your shipping options based on the available handover options. This section displays the different service options available for handing your parcel to the Courier.

Paid Pickup: The Courier will pick up the parcel at your specified pickup address. By configuring store settings, you can have your customer absorb the pickup fee directly at the checkout. The additional charge for this service will be displayed in the next section.

Free Pickup: The Courier will pick up the parcel at your specified pickup address, and there will be no additional charges.

Drop Off: You will drop the parcel off at one of the listed drop-off locations. Please note that only the listed locations can accept the package. For Drop-Off packages, the listed locations are the only allowed drop-off locations.

Total Cost

Sort your shipping options based on the total cost paid to Easyship at the payment screen.

Remarks 

Here we will show some added remarks that are essential to note. For example, if the Courier does not provide any delivery status update or if pickups can't be scheduled on a particular day due to a holiday. Note that you are not able to sort on Remarks.

Tax & Duty

This section displays the Taxes & Duties amount that will need to be paid for an international shipment.

As the sender, you can choose to cover charges or have them paid by your recipient upon delivery.

Suppose you choose to pre-pay the Taxes & Duties. In that case, Easyship guarantees there won't be additional hidden charges incurred provided that the shipment has been declared correctly and accurately. For shipments where the recipient shall pay these charges, Easyship delivers an estimate of the total costs due. The actual charges may differ depending on the Courier and the destination country.

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